The big boys at Google have produced this lovely little online flip-book to help the less technically-inclined folks out there understand what's going on in the world of the web and browsers. It takes about 15minutes or so to read, but it's quite informative and is a great read for those of you lookign to have a website built. Understanding the cutting edge and the limitations in lay terms (with comical illustrations) i s just what the doctor ordered - and saves me explaining it!!!
Have a look at: http://www.20thingsilearned.com/home