Category: Project Management

Error Reporting - How to Tell Us It's Broken

March 17, 2020 by Emily

Troubleshooting web issues is technical but also an art as there are so many variables. To help us find and fix the issues fast, it helps us to provide the following information: URL: MOST IMPORTANT Operating system: Mac/PC Browser: IE (11/edge), Chrome, Safari, Firefox Desktop/Mobile: iPad, Phone (Apple, Android) Error Message: “502 Server Error” Excessive detail: More... Read More


How Do You Send Passwords?

February 27, 2020 by Emily

As a digital agency we need passwords from clients. The question is always how to securely hand over passwords? Low tech There are a couple of low tech solutions. In person or over the phone, these are low tech but high intensity, as users need to be together or available for a... Read More


How Do You Create and Save Passwords?

February 19, 2020 by Emily

A stolen password is the new version of having your pocket picked - it can totally ruin your day and the knock on effect can take months to unscramble. As you travel around the internet you need to be ever vigilant about keeping passwords secure. The commonly advised thing to do is... Read More


Website Content is the Key

October 10, 2018 by Emily

Anyone who's ever taken delivery of a new website will know the joys of Lorem Ipsum - it's sample text. It's great for showing how a page 'could look' but it also indicates there is a huge amount of work to be done converting a blank site into your company... Read More


Scope Creep - The Silent Project Killer

November 15, 2017 by Emily

Scope creep (also called requirement creep, function creep, or kitchen sink syndrome) in project management refers to changes, continuous or uncontrolled growth in a project's scope, at any point after the project begins. This can occur when the scope of a project is not properly defined, documented, or controlled. -... Read More


Information for Aged Care Provider's websites

April 03, 2017 by Tim

Kindleman have been working with Aged Care providers for nearly 10 years in which time we've learnt a lot. To cut to the info, under the recent *Living Longer Living Better* reforms there are certain often legislated informational aspects that an Aged Care provider must provide on their website in relation... Read More


Managing Complexity

February 20, 2017 by Will

For simple websites you can get away with emails and phone calls for communications, a photoshop mockup and a quick build by one generalist developer who cuts up the design into html and integrates it with a CMS. That process doesn't scale though. When requirements are complicated and there are multiple stake holders, developers, SEO staff and content generators, you need a lot more structure. Read More



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