March 17, 2020 by Emily
Troubleshooting web issues is technical but also an art as there are so many variables. To help us find and fix the issues fast, it helps us to provide the following information: URL: MOST IMPORTANT Operating system: Mac/PC Browser: IE (11/edge), Chrome, Safari, Firefox Desktop/Mobile: iPad, Phone (Apple, Android) Error Message: “502 Server Error” Excessive detail: More... Read More
February 27, 2020 by Emily
As a digital agency we need passwords from clients. The question is always how to securely hand over passwords? Low tech There are a couple of low tech solutions. In person or over the phone, these are low tech but high intensity, as users need to be together or available for a... Read More
February 19, 2020 by Emily
A stolen password is the new version of having your pocket picked - it can totally ruin your day and the knock on effect can take months to unscramble. As you travel around the internet you need to be ever vigilant about keeping passwords secure. The commonly advised thing to do is... Read More
March 04, 2019 by Emily
When starting a new business you have no business credibility. It’s a zero base, the only way is up. The internet and social media are here to help. The first place people will look when they see or hear about your business is online. A quick check, in key places, will... Read More
October 23, 2018 by Emily
Starting a new business or trying to organise your old business comes with a million tiny administrative tasks that you didn’t even know you needed to care about. Enter email...it’s the definitive tool for a 21st Century business and a ‘must have’ but the ‘how’ can be daunting. What service to use? That’s... Read More
October 10, 2018 by Emily
Anyone who's ever taken delivery of a new website will know the joys of Lorem Ipsum - it's sample text. It's great for showing how a page 'could look' but it also indicates there is a huge amount of work to be done converting a blank site into your company... Read More
June 13, 2018 by Emily
What’s the story with hosting? What do I need? What do I need to know? What about my emails? What’s my domain? These are all the many questions we get asked about website hosting and domains. So let’s start at the beginning… What's a Domain name? *Web Domain Names* - These are the URLs... Read More
April 26, 2018 by Emily
Do you lie awake and wonder if your website is actually working? Is it ranking for search, are people finding what they need when they get to your site? This is the kind of thing we worry about - constantly. Hopefully you are not awake pondering this conundrum but if you... Read More
November 15, 2017 by Emily
Scope creep (also called requirement creep, function creep, or kitchen sink syndrome) in project management refers to changes, continuous or uncontrolled growth in a project's scope, at any point after the project begins. This can occur when the scope of a project is not properly defined, documented, or controlled. -... Read More
October 26, 2017 by Emily
Do people constantly request the same piece of information from you? Do you constantly send the same document to people? Are you required to produce the same reports every month? Are there repetitive tasks that are required every week, month, quarter? Does automation of routine business tasks sound like the... Read More
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